Tuesday, November 03, 2009

T-Mobile Fail

I logged on to twitter today for the first time in at least a month. Why? To see all the complaints people were tweeting about T-Mobile, and to add my two cents. It was the same two cents everyone else was adding; T-Mobile sucks.

If you haven't heard already T-Mobile users are suffering from a global outage today. People aren't able to get phone calls and/or use text messaging. Most of the day today I have been able to call people, but apparently no one was able to call me. Text messaging hasn't worked for me at all.

I can get phone calls now, but that's just been in the last 30 min or so.

T-Mobile's official statement is this:

T-Mobile customers may be experiencing service disruptions impacting voice and data. Our rapid response teams have been mobilized to restore service as quickly as possible. We will provide updates as more information is available

Nice and ambiguous. Thanks, T-Mobile. I feel like you're really on the ball.

I have been kind of frustrated with T-Mobile lately anyway. I don't think they have very good customer service and their website is the opposite of user-friendly. I think it's time to get someone else. I still have another year left on my contract. I'll have to look into how much it will cost me to get out of it early. Right now I'm thinking that whatever the cost, it might be worth it.

Oh wait! I just got a text message. Good. I still am done with T-mobile.

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